Shawn Coffey: Allstate Insurance

Everyone i have dealt with here has been great. However, there is one person who has gone above and beyond for my family and that is Ms. Jolene. Her patience has been extraordinary. She has helped me understand every line on our insurance policy, get our coverage to a price that fits into changed circumstances, didn't pressure us to keep a more expensive policy, found mistakes and fixed them with our auto policy, educated us on how to deal with our mortgage company making payment before WE were ready, sent documents without question to help us fix a problem caused by a different agent with a different insurance company and the list just continues to go on. I appreciate Shawn having her to reach out to me when we thought we were gonna have to change insurance companies due to price. Shawn, thank you for being available. Thank you for responding to my emails promptly. Thank you for making sure my concerns were addressed.

These days EVERYTHING is going up in prices. So, when Jennifer D. with Shawn Coffey gave me a quote for car insurance I was happier that it was less than what I was paying with another company. THEN, to make matters even better, I was told that I could add renters insurance with would lower my car insurance payment even more. I really had to double check that what I was hearing was not a mistake. It wasn’t and I am now paying less for the same coverage I had on my vehicle and I have renters insurance!! Blessed by Allstate!

Just wanted to say how helpful Jolene was! Great agency!

The staff is very friendly and professional. Mariah has excellent customer service skills.

The agency has always been responsive to any questions and looked for any discount I may have been entitled to.

This a great agency. They worked with me for a bundled homeowners and auto policy at the time most companies were doubling homeowners policy premiums. We had a positive experience. Great customer service. I would definitely recommend Shawn Coffey and his team.

If I could I would give zero stars. I would stay clear of Shawn Coffey Allstate insurance because obviously their agent can not comprehend that when you tell her that your homeowners insurance and auto insurance expires on 2/27/24 and you want coverage a couple days before the 27th so you don’t risk a lapse with the state. She decides for some reason to only start the homeowners insurance February and start my auto until March causing a 27 day lapse of insurance and a fine with the state and refuse to do anything about it. Even if I wanted the auto insurance to start on March 24 what insurance agent would let you walk away not have having coverage for 27 days and not question that……. A brain dead agent named Stacy in the Slidell office.

shawn is very nice has a great knowledge of his products. he is very helpful and saved me over a thousand dollars on my homeowner's insurance. I highly recommend him.

Everyone i have dealt with here has been great. However, there is one person who has gone above and beyond for my family and that is Ms. Jolene. Her patience has been extraordinary. She has helped me understand every line on our insurance policy, get our coverage to a price that fits into changed circumstances, didn't pressure us to keep a more expensive policy, found mistakes and fixed them with our auto policy, educated us on how to deal with our mortgage company making payment before WE were ready, sent documents without question to help us fix a problem caused by a different agent with a different insurance company and the list just continues to go on. I appreciate Shawn having her to reach out to me when we thought we were gonna have to change insurance companies due to price. Shawn, thank you for being available. Thank you for responding to my emails promptly. Thank you for making sure my concerns were addressed.

These days EVERYTHING is going up in prices. So, when Jennifer D. with Shawn Coffey gave me a quote for car insurance I was happier that it was less than what I was paying with another company. THEN, to make matters even better, I was told that I could add renters insurance with would lower my car insurance payment even more. I really had to double check that what I was hearing was not a mistake. It wasn’t and I am now paying less for the same coverage I had on my vehicle and I have renters insurance!! Blessed by Allstate!

Just wanted to say how helpful Jolene was! Great agency!

The staff is very friendly and professional. Mariah has excellent customer service skills.

The agency has always been responsive to any questions and looked for any discount I may have been entitled to.